Terms of Service & Useful Information - Caravan & Chalet Hire

The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

  • Check in time is from 2.00pm onward. Please let us know if you plan to arrive after 5pm.
  • Check out time is by 10.00am. Please leave the key in the door when you depart.
  • Bookings may be subject to a non-refundable deposit which will be confirmed at the time of enquiry.
  • Remaining payment is due on arrival.
  • We don’t have a card machine on site, payments are accepted by either cash or cheque.
  • BACS payment is possible prior to arrival, please contact us to arrange.
  • Do NOT put any wipes down the chemical waste as it will cause blockages.
  • Do NOT put hot ashes/coals into the waste bins.
  • Please seperate your general waste into the appropriate recycling bins.
  • Pets are welcome provided they are not allowed on the furniture or beds and kept under strict supervision at all times.
  • Please ensure that you clean up after your dog!
  • The majority of mobile providers have a 3G & 4G phone signal on the caravan park, however the signal in our surrounding area can be negatively impacted by the landscape.
  • Wifi is available on site at a cost from a 3rd party provider. Please be aware that the service can be limited due to the remote location and volume of customers using it.
  • The river can be fished without charge. Customers who use the river for fishing are expected to have their own rod licence.
  • No hen/stag parties permitted
  • Single-sex bookings of 5 or more people (couples and immediate family members excepted) are not permitted.
  • Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
  • Open fires are prohibited.
  • Ball games are permitted in the area provided over the river. No ball games are allowed on the touring pitch or around static caravans.
  • Please respect your fellow guests by ensuring that noise levels are kept to a minimum after 10pm.
  • Firearms are not permitted.